Note: Delivery timelines exclude processing time and may vary due to customs clearance and destination.

Shipping Costs

• Shipping fees are calculated at checkout based on weight, dimensions, and destination.
• Free shipping promotions apply only where explicitly stated on product or cart pages.
• Oversized items (e.g., full-size bikes, frames, wheels) may incur additional handling charges.

Order Tracking

• Once shipped, a tracking number will be sent to your email.
• Tracking updates may take up to 24–48 hours to appear after dispatch.

Customs, Duties & Taxes

• International customers are responsible for any applicable customs duties, VAT/GST, and import fees.
• BicycleSunday.com is not liable for delays caused by customs inspections or local carrier handling.

Shipping Address Changes

• Address changes can be requested before the order is dispatched by contacting support.
• Once shipped, we cannot reroute packages. Please contact the courier directly with your tracking number.

Failed Delivery & Return to Sender

• If a delivery attempt fails and the parcel is returned, we will notify you via email.
• Re-shipment costs may apply. Refunds (if applicable) exclude original shipping and handling fees.

Damaged or Lost Packages

• If your order arrives damaged, contact us within 48 hours of delivery with clear photos of the packaging and items.
• If your package is lost in transit, we will work with the courier to investigate. Replacement or refund will be assessed case-by-case.

Shipping Restrictions

• Certain products may be restricted by size, weight, or local regulations.
• Some destinations may not support delivery of lithium batteries or pressurized cylinders (e.g., CO₂ cartridges) included in accessories.

P.O. Boxes & Special Addresses

• We generally cannot ship to P.O. Boxes or APO/FPO/DPO addresses for oversized items.
• Please provide a physical address to avoid delays.

Contact Us

For shipping questions or support, reach our team:

• Email: support@bicyclesunday.com

These Shipping Terms may be updated periodically. The latest version applies at the time of purchase.